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State Highway Administration

Americans with Disability Act (ADA) Title II Program Overview

The Maryland State Highway Administration (SHA) is committed to a policy of full accessibility and does not discriminate in the provision of any of its business activities. We are committed to upholding the intent and spirit of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973, which prohibit discrimination on the basis of disability in admission to, access to, or operations of SHA’s programs, services or activities, to the fullest extent possible.

It is SHA’s responsibility and desire that no person be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity supported by SHA based on their disability. To the end, each and every employee is responsible for working cooperatively to achieve this. SHA is fully committed to the goal of achieving equal opportunity and nondiscrimination for all persons in their interactions with SHA.

The State Highway Administration has become increasingly proactive in translating these commitments to agency wide policy and field-level application. ADA compliance is incorporated into SHA’s business plan, ADA-related training is a core requirement for all employees and SHA is conducting a field audit of sidewalks within its 5,200-mile roadway network to ensure compliance. Deficiencies are addressed through a transition plan, a long-term planning and scheduling document that incorporates both retrofit and new construction compliance. We attempt to use best practice of other states and federal agencies’ recommendations when appropriate, and likewise some of Maryland’s initiatives are being used elsewhere. SHA is undertaking many other initiatives at the strategic, policy and implementation levels that ensure we are not only compliant but go beyond the requirements toward achieving full accessibility for all those who live in, work in and travel through Maryland.

  1. Maryland State Highway Administration Policy on Non-Discrimination and Equal Access under ADA
  2. Notice of Americans with Disabilities Act and Section 504 of the Rehabilitation Act Requirements
  3. ADA Guidelines for Pedestrian Facilities along State Highways
  4. SHA Business Plan
  5. Formal Complaint Process
    • Formal Complaint Procedure
    • Maryland State Highway Administration ADA/504 Complaint Grievance Form
    • ADA Complaint Process Flow Chart
  6. How to contact SHA
  7. ADA Compliance Planning – New construction
  8. ADA Compliance Planning – Retrofits
    • Self Evaluation Plan
    • Report on Self Evaluation - Completed May 2009
      • County – by – County Inventory
    • Transition Plan
  9. Opportunities for Public Involvement
    • Public Meetings
      • Past public meetings
      • Upcoming public meetings
      • Public Meeting Materials(Self Evaluation)
  10. ADA Advisory Committee
    • ADA Advisory Committee Members (Coming soon!)
    • Meetings Minutes
    • Upcoming Meetings
  11. FHWA Reporting
    • FHWA Quarterly Report Jan 2009 - Final
    • FHWA Quarterly Report April 2009
  12. The Maryland Quiet Vehicle and Pedestrian Safety Task Force Final Report
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Maryland Department of Transportation


707 North Calvert Street Baltimore, Maryland 21202