Frequently Asked Questions
District FAQ Page

Who do I contact for litter pick-up, potholes, ditch cleaning, fallen trees, mowing, dead animals, grass mowing, pavement markings, traffic signs, snow removal, bridge damage, railroad crossings, and other maintenance requests?
The State Highway Administrations (SHAs) district maintenance shops located throughout the State typically perform these services. Contact your local shop or district. If you are unsure of your local shop or district, click here for more information.

Does SHA have a policy about placing roadside memorials in state right-of-way?
Yes; click here.

How do I apply for a specific permit, i.e., lane closure, residential entrance, commercial entrance, utility, hauling, outdoor advertising, right of entry, special events such as parades, and banners?
Please contact the district office by email or phone for information, application forms and instructions for each type of permit. If you are unsure of your local district, click here for more information.

The traffic light is out or not working properly at a specific intersection. Who do I call?
Please contact the State Highway Administrations Signal Shop at (410) 787-7650 during business hours. On evenings, weekends or holidays, please contact our 24-hour Statewide Operations Center at 410-582-5650 or toll free at 1-800-543-2515.

How do I request get a traffic signal study at a specific intersection?
The SHA has prepared a brochure to provide a better understanding about what a traffic signal can do, what it cannot do, what traffic engineers can do to improve safety and reduce delays at an intersection, and what happens when it is determined that a traffic signal is the best solution. You can download this brochure by clicking the Traffic Signals Brochure site. If you have further questions, please contact the district office. If you are unsure of your local district office, click here for more information.

There is a sight distance problem at a specific location. I cannot see oncoming traffic due to sight being restricted, overgrowth of trees, weeds, a bend in the road, or a hill. Who do I call?
Please contact the local district office by email or phone. If you are unsure of your local district, click here for more information.

Where do I call to request that a State road be dedicated to an individual or group?
Please contact the Maryland Transportation Commission at the Maryland Department of Transportation Headquarters at (410) 865-1276 to obtain detailed information and instructions.

Where can I obtain a digital map of roads in a certain county?
Please visit our Maps and Brochure site to order maps on-line.

Where can I find information about public meetings?
You can visit our Property Owner Info Public Meeting Calendar page to obtain this information. The News Section at our District Home Page will also list any upcoming public meeting notices.

How do I adopt a highway?
Please visit our Adopt a Highway Program site to obtain this information.

How do I know if a specific roadway is maintained by the State Highway Administration (SHA)?
The Maryland State Highway Administration owns and maintains roads which have a number as well as a name. For example:
Interstate Routes such as: I-68, I-95, I-70, I-695
Marked with a blue and red Interstate shield-shaped sign

United States Routes such as: US 1, US 15, US 40, US 113, US 301, US 219
Marked with a white US shield-shaped sign

Maryland Routes such as: MD 2, MD 45, MD 140, MD 404
Marked with a white Maryland rectangular sign

You can visit the districts Road Maintained by the District link to obtain specific information. If you are unsure of your local district, click here for more information. For County and Local roadway information, go to www.maryland.gov, County Information link then click the county information quick link.

How do I remove highway marking paint from my vehicle?
Typically line striping paint is water-based and can be removed with hot soapy water within 24 hours...

My car or property has been damaged, and I believe it is the result of SHA/contractor work. What do I do?
To file a claim for damages with the State Treasurers Office, please contact The State Treasurers Office, Room 109, Louis L. Goldstein Treasury Building, 80 Calvert Street, Annapolis MD 21401. Claims must be filed within 365 days of the injury to person or property, or they cannot be considered. You may contact the Treasurers Office at 410-260-7684 or 1-800-942-0162.

What are the current road conditions and how do I know if there is any traffic delay at a specific location?
Please visit our Coordinated Highways Action Response Team (CHART) page. It provides real-time video of selected interstate routes, weather related road closures, and construction lane closures on State routes.

What is the traffic count at a specific location?
You can visit our Average Annual Daily Traffic site to obtain this information.

How is the speed limit set on a State highway?
SHA has prepared a brochure that helps you to understand speed limits, how they are set, and how they affect traffic and safety. Yon can download this brochure by clicking the Safety site of the SHA Homepage and then Speed Limits.

What route can I take when there is a road closure or ramp closure?
Please visit our Coordinated Highways Action Response Team (CHART) page. The site provides real-time road closure and detour information.

How long is the construction/maintenance project at a specific location going to last? How do I get information on current and future construction/maintenance projects?
Please contact the local district office by email or phone. If you are unsure of your local district, click here for more information.

How do I find out the right-of-way on a State road? What is the existing right-of-way?
Please contact the SHA Office of Real Estate at 1-800-752-4793 to obtain this information.

How can I request a right-of-way plat?
Please visit the web site http://www.plats.net to obtain this information.

How do I contact the Motor Vehicle Administration (MVA) or other MDOT agencies?
You can visit the Maryland Department of Transportation web site to obtain further information about MVA and other MDOT sister agencies.

How do I find out about contracts that I can bid on?
Please visit our Business with SHA site to obtain this information.

How do I find about current employment opportunity with the State?
Please visit our Get Employed site to obtain this information.


Revised 5/21/04