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Maryland State Highway Administration -
Office of the Administrator
Phone: 410-545-0400 or toll free 800-206-0770

The mission of the Administrator’s Office is to lead and manage the State Highway Administration, which is responsible for construction, operations and maintenance of Maryland’s State Highway System. The Administrator’s Office consists of the Administrator Parker F. Williams and administrative and secretarial staff.  SHA's management areas are divided among three Deputy Administrators:  the Deputy Administrator/Chief Engineer for Planning and Engineering, Neil Pedersen; the Deputy Administrator/Chief Engineer for Operations, Doug Rose; and the Deputy Administrator for Finance, Information Technology and Administration, Ricky D. Smith.  The three Deputies and the Directors of the Office of Policy and Research, Equal Opportunity, Communications and Counsel report to the Administrator.

The Administrator and the leadership team are responsible for management of the entire agency -- its people, its products, and its performance.  The Administrator's Office also servers as the primary contact for the Secretary of Transportation and elected officials on highway-related matters.

These top managers are the link between the Office of the Administrator and SHA’s team leaders and front-line employees. SHA has 3,200 employees located at SHA facilities across Maryland, which include the Headquarters Complex in Baltimore City, the Hanover Complex in Anne Arundel County, seven District Offices, and 28 maintenance shops.

The Administrator’s Office is located at the SHA’s Headquarters Complex on 707 North Calvert Street in Baltimore.

Mailing Address: Office of the Administrator
Mail Stop C-400
State Highway Administration
P.O. Box 717
Baltimore MD 21203-0717

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