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Highway Development Project Lifecycle Web-based Information System
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External Customer Survey
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The State Highway Administration is in the process of developing a web-based information system, which will provide a consolidated and consistent way of presenting information throughout the life of a transportation project, from planning and design through construction. |
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In an effort to ensure this system meets the needs of our customers, we would appreciate you taking a few minutes to answer the following questionnaire. Although we can not guarantee that all suggested information will be presented, we value your ideas and comments in designing this system. |
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1. Which of the groups below best describes you as a customer of SHA information? |
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Traveling Public |
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Business |
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State Employee |
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SHA Business Partner (contractors, suppliers, other agencies, etc.) |
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2. What kinds of transportation project information would you like to see on the SHA web site? |
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PROJECT OVERVIEW: |
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Long range plans (20 years out) |
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What are all the current proposed projects in a given geographical area |
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Description of projects, including purpose and need |
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General project schedule (remaining steps, anticipated delays, etc.) |
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Transportation program status (i.e. Project is funded for Planning, Design, etc.) |
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Project appearance (i.e. Number of lanes; are sidewalks included; what do the road connections look like, etc.) |
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General project costs |
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General impacts associated with the project (i.e. Environmental Impacts, Community Impacts, Right-of-Way Impacts, etc.) |
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Traffic (i.e. Anticipated volumes, changes in traffic patterns, road closures) |
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Press releases on projects |
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Other; Specify |
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PLANNING ACTIVITIES: |
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Proposed alignments under consideration |
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Alternatives analysis (how does the proposed improvement meet the need?) |
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Environmental Documents |
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Access to Public Hearing Transcripts |
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Other; Specify |
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DESIGN ACTIVITIES: |
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Detailed plans of proposed improvements |
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Project Quantities |
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Aesthetic treatments |
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Special or unique design features (curved bridges, noise walls, wetland mitigation, plans, landscaping plans, etc.) |
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Other; Specify |
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CONSTRUCTION ACTIVITIES: |
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Maps of construction zones |
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Construction sequence |
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General scheduled lane closures |
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Effects on traffic patterns |
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Other; Specify |
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CONTACT INFORMATION: |
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Feedback/Comment forms |
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Points of contact for additional project information |
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Where to find additional information on a project |
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Other; Specify |
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PUBLIC INVOLVEMENT: |
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Public meeting schedule (where, when, and what project) |
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How do you get involved in a project (i.e. being added to a mailing list) |
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Description of the highway development process |
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Other; Specify |
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OTHER PLANNED IMPROVEMENTS: |
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Adjacent related projects |
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Planned improvements that include HOV lanes, Light Rail, Express Bus Service, etc. |
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County Master Plans |
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Other; Specify |
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3. How would you like to see this information? |
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Graphically |
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Text-based pick list (i.e. Select project from a listing of all current projects) |
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Both |
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Other; Specify |
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4. What other information are you looking for about transportation projects? |
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5. Contact Information: (optional) |
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Name |
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Phone |
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Email |
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Contact SHA