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Office of Administration

Employer-Employee Relations Division
Responsible for managing all employer/employee relations services for SHA including employee discipline, grievances, and substance abuse testing.

Management Services Division
Responsible for the day-to-day maintenance and operation of the 707 and 211 buildings, oversees operation of the SHA’s Print Shop, Central Supply, and provides for the pick up and distribution of U.S. and inter/intra agency mail.

Quality Advancement Division
Coordinate (with the Recruitment and Examination Division) all aspects of SHA’s annual recruitment drive for civil engineers. Key projects include coordination of MD’s Transportation & Civil Engineering Program (TRAC) and the Graduate Engineers Training Program (GETP).

Quality Resources Division
Provides services and resources to SHA in the area of training, faciliation, consultation and business planning to ensure that all employees and managers have the necessary tools and guidance to integrate Continuous Quality Improvement principles and practices into their day-to-day jobs.

Recruitment and Examination Division
Responsible for developing tests, recruiting, examining and certifying applicants for employment/promotional opportunities within SHA.

Wellness & Sick Leave Management
Responsible for providing a wide array of services in the management of cases that encompass sick leave, work injury leave, modified duty (light duty), and physical/psychological disabilities.


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